If you create your Okcoin account with email, it'll be automatically linked. If you create it with your mobile phone number, you can link your email later on the Security settings page.
How do I link my email on the Okcoin website?
- Log in to your Okcoin account.
- Go to the Security settings page. You can find it under your profile icon > Security settings.
- Find the Email verification item and select Link.
- Enter your email address.
- Select Get code in the Email verification field. We'll send a 6-digit verification code to the email you just entered. Enter this code.
- Select Get code in the SMS code field. We'll send a 6-digit verification code to your linked mobile phone number. Enter this code. Depending on your security settings, you may need to enter your authentication app code in the Authentication app field instead of the SMS code.
- Select Confirm to finish linking.
How do I update my email on the Okcoin website?
- Log in to your Okcoin account.
- Go to the Security settings page. You can find it under your profile icon > Security settings.
- Find the Email verification item and select Update.
- Select Get code in the Old email code field. We'll send a 6-digit verification code to your current email. Enter this code.
- Enter your new email address in the New email field.
- Select Get code in the New email code field. We'll send a 6-digit verification code to the email you just entered. Enter this code.
- Select Get code in the SMS code field. We'll send a 6-digit verification code to your linked mobile phone number. Enter this code. Depending on your security settings, you may need to enter your authentication app code in the Authentication app field instead of the SMS code.
- Select Confirm to finish updating.
How do I update my email in the Okcoin app?
You can only update email in the app. If you've created your account with the mobile phone number and want to link your email, you can do it on the website.
To update your email in the app, follow the next steps:
- Log in to your account.
- Open the side hamburger menu and select Settings.
Selecting Settings - Select Profile to find your current email address.
Selecting Profile - Select the edit button near your email.
Editing email address - Enter a 6-digit verification code from your current email.
- Enter your new email address and a 6-digit verification code from it.
- Enter a 6-digit verification code from your linked mobile phone number or your authentication app code to finish updating.
If you don't receive the codes, you can try alternative verification options. Select Didn't receive the code? or Need help? to resend codes, switch to voice verification (only for mobile phone codes), or contact our support in the app chatbot.
Note - For your security, you won't be able to withdraw any assets within 24 hours after updating your email.
If you don't have access to your current email or can't log in to your account, send us an email at support@okcoin.com, and we'll help you.