Action required: Okcoin USA is rebranding to OKX!

We’re excited to announce that Okcoin is rebranding to OKX, marking a new chapter for our platform. As part of this transition, Okcoin services will be gradually phased out, and you can continue to trade with us on okx.com (if eligible).

What This Means for You

At 11:59 P.M. (Central Time) on May 15th:

• All trading services on Okcoin will be turned off, and no further deposits will be accepted.
• Order book trading, buy/sell, and convert features will no longer be accessible.
• Any crypto deposits made after this date will not be automatically credited.
• Your Trading account balance will be transferred to your Funding account.
• Any balance in your sub-accounts will be consolidated into your main account, during which withdrawals may be temporarily unavailable.

Additionally, as of January 2025, Okcoin no longer accepts wire deposits, and any incoming wire transfers will be returned.

What You Need to Do

• Please withdraw all your fiat and crypto assets by the May 15th deadline, and refrain from making any deposits into your Okcoin account after that date, as they may not be automatically credited.
• For a smoother experience, we recommend consolidating or converting your assets into a single crypto asset before withdrawing.
• You may transfer your crypto assets to a new OKX account, OKX Wallet, or any other supported exchange or wallet of your choice.

Tax forms for 2025 taxable activity will remain accessible in your Okcoin account.

Please note:

• The availability of OKX services may vary by location due to regulatory restrictions.
• Please update your OKX app to the latest version to ensure continued support and proper functionality.
• If you’ve opted in to Okcoin marketing emails, you may start receiving marketing messages from the okx.com domain going forward.

FAQ

1. Why is Okcoin rebranding as OKX?

We are refreshing our commitment to increasing access to crypto in the US by bringing our globally recognized OKX platform to our U.S.-based customers.

2. What will change on Okcoin after May 15th?

3. What will happen to my Okcoin account?

Nothing will change with your Okcoin account for now. Your funds remain safe. However, on May 15th, all trading services on Okcoin will be turned off and no more deposits will accepted.

Specifically, you will no longer be able to access order book trading, buy, sell and convert features. Any deposits made after May 15th will not be automatically credited.

4. Will I still have access to my funds on Okcoin?

Your funds are safe and will generally remain accessible for you to withdraw at any time. However, we encourage you to complete your withdrawals by May 15th as withdrawals made afterwards may require additional manual processing.

5. I have USD in my Okcoin account. How do I withdraw my USD?

To withdraw your funds, please go to https://www.okcoin.com/balance/withdrawal/fiat/usd.

6. Will I need to sign up for a new account to use OKX?

Yes, OKX is a new platform and app with many of the features you love and enjoy. Please visit www.okx.com/en-us to learn more.

7. Are there any fees associated with my transactions?

Yes, please go to this page for more details: https://support.okcoin.com/hc/en-us/articles/35782008399629-What-are-my-deposit-withdrawal-and-trading-limits-and-fees.

8. Where can I find my 2025 tax forms?

Tax forms for 2025 taxable activity will be provided in your Okcoin account.