You can edit your individual basic verification (Level 1) info if your advanced verification (Level 2) isn't approved. If it's approved already or if you want to edit any corporate info, contact us at firstname.lastname@example.org.
To edit info on the website, follow the next steps:
Log in to your account at okcoin.com and find the profile icon
Select Identity verification from the drop-down menu
- Select Edit info in the Basic verification (Level 1) section
Alternatively, you can go to Level 2 verification. Before starting it, you'll be able to check your Level 1 info and edit it.
We'll reset your Level 1 verification, so you'll be able to enter new info. We'll also pre-fill everything with your previous info to make the process faster.
Note - You can edit your info up to 3 times. If you need to edit it more than 3 times, you'll need to contact our customer support.